Send a request
Email us from the address associated with your data with the subject line "User Data Deletion Request".
Privacy
User Data Deletion
You have the right to request the deletion of the personal data Muenot holds about you. This page explains what we store and how to ask us to erase it.
- Right to erasure
- Processed within 30 days
- No cost to you
What we store
Personal data Muenot may hold
Depending on how you have interacted with us, the personal data we hold about you may include the following.
- Contact details you share through forms (name, email, phone, company).
- Project enquiry, estimate, and lead information you submit.
- Correspondence and support messages exchanged with our team.
- Basic usage and analytics data collected to improve our services.
How it works
How to request deletion
Follow these steps to have your personal data permanently removed from our systems.
We verify your identity
To protect your account we confirm that the request genuinely comes from you before any data is removed.
We delete your data
Once verified, we permanently remove your personal data from our active systems and instruct processors to do the same.
Confirmation
We confirm completion within 30 days. Some records may be retained only where the law requires it.
What to include
Please include your full name, the email address and phone number you used with us, and a short description of the data you want deleted so we can locate your records quickly.
Legal retention
We honour every valid request. In limited cases we may retain specific records where required for legal, tax, or contractual obligations, and we will tell you if this applies.
Ready to delete your data?
Send your request to our privacy team and we will take it from there. You can also reach out through our contact page if you have any questions.